The sign-in credentials you are entering in TripIt could be different from your airline accounts.
• Try signing in to the program's website directly. Example: You can sign-in to a JetBlue TrueBlue account at the JetBlue website.
• Update your sign in credentials on the TripIt Point Tracker screen.
• The airline might be requiring action from you following sign-in.
Sign in to the program's website directly.
• Follow any instructions given to you after signing in (updating your account, closing a promotional page, etc.).
• Verify that the error is cleared on the TripIt Point Tracker screen.
Updated: Mar 30, 2020