Concur Travel users can have their SAP Concur itineraries automatically added to their TripIt account simply by linking their SAP Concur and TripIt accounts.
Any plan not added via SAP Concur can be added to TripIt by forwarding the original supplier confirmation email from your email inbox to plans@tripit.com . You can also manually add other plans such as meetings, restaurants, conferences and more to your TripIt account from the TripIt app.
Activate TripIt Pro
If your company is providing you with free TripIt Pro, your Pro subscription is activated when you connect your TripIt and SAP Concur accounts. If you have not already connected your TripIt account to SAP Concur, please view our help page for instructions.
Trip updates
When SAP Concur adds a plan to your TripIt account, it must be edited or deleted from your SAP Concur account. Once the change is made in SAP Concur, the Concur API will sync the update to TripIt. If a plan was originally added in TripIt, you’ll need to make the edits from your TripIt account. Please view our editing itinerary on mobile apps help pages.
Support offered by TripIt
The TripIt support team provides support for TripIt functionality questions. If you have a question on TripIt, please contact our support team . We do not have access to Concur travel, expense, implementation or contract information. You will need to contact your Concur Programme Administrator for any SAP Concur-related question.
TripIt app
Download the TripIt app to your Android or iOS device to access your trips and account information at any time.
Updated: 3 Mar, 2021