Setting up Point Tracker
TripIt Pro's Point Tracker will monitor most reward programmes automatically: Just select your programme, enter the credentials you use to sign in to that programme's website, and add an optional nickname for the programme. We'll track your total miles or points and any other details, such as status level, we can find for that programme.
Point Tracker currently supports more than 150 reward programmes, including air, hotel, transportation, parking, dining and credit card rewards.
If you don't see your favourite programme, let us know! In the meantime you can manually add any reward programme not included in our supplier list to your Point Tracker page by selecting Add Account > Other on both our website and Android and iOS apps.
American, Delta and Southwest
American, Delta and Southwest have restricted access to their frequent-traveller programmes by third-party services.
How and what to submit for American, Delta and Southwest: To track your balances for the American, Delta and Southwest programmes, you can forward the reward programme summary emails you receive from those airlines to us at firstname.lastname@example.org, much like you can forward your travel plans to email@example.com. We'll update Point Tracker with your latest balance so you can track all your miles and points in one place.
- To track your programme for American, Delta and Southwest, be sure to send us only your monthly or quarterly programme statements. Each of these three airlines do provide emailed account summaries. Typically those emails will include the words Summary, Statement or Report in the subject line. If you currently do not receive a monthly or quarterly email summary, you can request to do so in the email settings/subscriptions area of the AA, DL and WN websites. Point Tracker does not support other emails from your airline such as special promotions (which may also include your account balance) or non-original email formats (e.g. copy and paste into email, hand typed itinerary, printed from Web browser, scans).
- Auto-import: Unfortunately, at this time, we can't track your American, Delta or Southwest miles and points automatically. To track these programmes, be sure to forward your reward programme statements to firstname.lastname@example.org regularly.